Return & Refund Policy
At HGHNDZ, we want you to be completely satisfied with your purchase.
Returns
* Returns are accepted within 7 days of delivery.
* Items must be unused, unworn, unwashed, and returned in their original condition with all original tags attached.
* For hygiene reasons, items that have been worn, washed, or damaged by the customer cannot be returned.
Refunds
* Once we receive and inspect your returned item, we’ll notify you of the status of your refund.
* Approved refunds will be issued to your original payment method within 5–10 business days.
Return Shipping
* Customers are responsible for return shipping costs unless the item received is faulty, damaged, or incorrect.
* Original shipping charges are non-refundable unless we made an error with your order.
Faulty or Incorrect Items
If you receive a damaged, faulty, or incorrect item, please contact us within 48 hours of delivery and we’ll make it right.
Contact Us
For all return and refund enquiries, please contact:
support@hghndz.co.uk
Thank you for shopping with HGHNDZ.